PDS的问题,有经验的来给看下该怎么办@%$#^%*&(&)&#$!@#$$%&

muchacho

引用第18楼球衣飘飘于2009-02-15 05:54发表的  :
去找微笑 pds就是他开的

看来必须得找微笑了[s:1]

zst718

给PDS客服发邮件让他们给你重新寄，并要求免邮费，要求最好这次写上你的电话号码。MS英国都不写电话号码。
PDS还是有点人情味儿的。。。

Vikings

帮楼主顶下

McGRADY

帮你看了下PDS帮助信息，没有相关解释，不过有这么2条很像：
Q2) WHAT SHOULD I DO IF I DON'T RECEIVE THE PARCEL WITHIN THE EXPECTED DELIVERY TIME?
A2: Please give 3-5 working days (UK), 7-10 working days for orders with items being personalised(UK), 7-10 days for orders being shipped outside the UK (add 7 working days for personalisation). If your parcel has not arrived within this time check that the carrier has not left a card informing you of an attempted delivery ( If so they will have left contact details ). If no card has been left contact our customer services team via phone or email so we can start an investigation.
Q3) WHAT HAPPENS IF I'M NOT AT MY DELIVERY ADDRESS AT THE TIME OF DELIVERY?
A3: If your out at the time of delivery the courier, either Royalmail/DPD or Citylink should leave a card explaining where the parcel is being held and there contact details. If someone else is at the address they may sign for the parcel, as the courier is contracted to deliver the parcel to the address stated not the person.  In the event that you haven't received your parcel or a card within the expected delivery time please contact a member of our customer service team.
综合下来建议LZ给PDS客服写信或者电话，强调这么几点,1你留给PDS的地址没有留错，2，日本邮政既没有电话联系你，也没有留下卡片要求你联系他们，你是完全不知情的，日本邮政不负责～口气强硬些说明你第一次在PDS购物，过程不满意而且现在很upset ，unhappy～要求免费重新安排运达

muchacho

引用第23楼McGRADY于2009-02-15 11:01发表的  :
帮你看了下PDS帮助信息，没有相关解释，不过有这么2条很像：
Q2) WHAT SHOULD I DO IF I DON'T RECEIVE THE PARCEL WITHIN THE EXPECTED DELIVERY TIME?
A2: Please give 3-5 working days (UK), 7-10 working days for orders with items being personalised(UK), 7-10 days for orders being shipped outside the UK (add 7 working days for personalisation). If your parcel has not arrived within this time check that the carrier has not left a card informing you of an attempted delivery ( If so they will have left contact details ). If no card has been left contact our customer services team via phone or email so we can start an investigation.
Q3) WHAT HAPPENS IF I'M NOT AT MY DELIVERY ADDRESS AT THE TIME OF DELIVERY?
A3: If your out at the time of delivery the courier, either Royalmail/DPD or Citylink should leave a card explaining where the parcel is being held and there contact details. If someone else is at the address they may sign for the parcel, as the courier is contracted to deliver the parcel to the address stated not the person.  In the event that you haven't received your parcel or a card within the expected delivery time please contact a member of our customer service team.
.......

太谢谢了，我写封信过去 看看他们怎么说吧