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发表于 2008-12-18 12:24:30
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显示全部楼层
PDS是有售后服务的,在它的网站里有链接,有兴趣的哥们儿可以研究一下。
其实关键问题在于快递的费用...
ps:RETURNS AND AFTERSALES SERVICE
Q1) CAN I RETURN A PRODUCT IF I'M NOT HAPPY WITH IT?
A1: Yes, if you find that the product is unsuitable please return it in it's original condition unused with all packaging and tags intact within 14 days of purchase for either refund or exchange. If goods are deemed faulty and we don't have your first choice of Exchange or Replacement a Refund will be given. On the back of the invoice is a returns form and label which both explains the returns process and requires you to complete the appropriate section so we know what action to take. We do not offer a free returns service, however if you return items for replacement, we despatch the replacement goods to you free of charge.
Please return the order to:
PRO-DIRECT RETURNS DEPT
UNITS 3 & 4 FORDE COURT,
FORDE RD ,
NEWTON ABBOT,
DEVON ,
TQ12 4BT
Most importantly we suggest you use a recorded method of carraige to return the goods to us ( check which is appropriate with carrier ). We cannot be held responsible for items lost or delayed in transit on the way back to us.
Q2) WHAT HAPPENS IF THERE IS A FAULT WITH A PRODUCT?
A2: If you find a fault has occurred with a product please return the item preferably in a clean and dry condition to:
PRO-DIRECT RETURNS DEPT
UNITS 3 & 4 FORDE COURT,
FORDE RD ,
NEWTON ABBOT,
DEVON ,
TQ12 4BT
Make sure you include a covering note with your name/address/contact telephone no. or email address, clearly explain the reason for return along with the outcome you would like ( Replacement,Exchange or Refund ). We endeavour to deal with returns within 3 - 5 working days, however this may extend at busy times of the year. Most importantly we suggest you use a recorded method of carriage to return the goods to us ( check which is appropriate with carrier ). We cannot be held responsible for items lost or delayed in transit on the way back to us.
===http://www.prodirectsoccer.com/staticfeature.asp?ART=2199#returns |
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