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初来乍到
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我给他们发过邮件,主要就是询问我鞋到哪里了,什么时候能收到,然后得到的回复就是以下内容.,哪位大虾帮忙大体翻译一下内容
然后有没有 6 月中旬买过鞋的 ? 是皇家邮政 , 没有单号,, 你们现在收没收到鞋子 ? 我还是要继续等待吗 ?? 晕,,,这都快 20 天了,, 还没收到任何消息 - -, 我的鞋会不会被扣押了 ?
Hello
Thank you for your e-mail.
We are now utilising a new Royal Mail service for orders being shipped outside of the UK, unfortunately there is no tracking number supplied and Royal Mail assure us that the time frame for delivery is the same as the previously traceable service (Approx 5-7 working days for European deliveries and 7-14 working days for International deliveries).
The parcel will be delivered by the national postal service in your country, if you are not available at the time the parcel is delivered it is likely that it will be held at your local delivery depot, if you haven't received the parcel within the time frame listed above we would advise contacting you local parcel depot in person with some identification confirming your name and address, it is likely the parcel will be waiting for you.
If you have not recieved your parcel in the below timescales from dispatch, please contact us again and we shall take appropriate action:
EU - 20 working days
Rest of World - 25 working days
Best Regards,
Azhar
E-Communications
Pro-Direct Sport |
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